Covered by Documenter Kellie Morris
What happened: Cleveland City Council members learned that a promised upgrade to the 311 system used to route resident concerns and complaints to city departments could be completed by the fall. The reboot, which could cost up to $4 million, is supposed to streamline the city’s response and tracking of common service issues to make sure residents get proper responses.
Newsletters: Council Member Kevin Bishop said he was concerned that ward newsletters weren’t being sent out. Council President Blaine Griffin suggested that staggering the distribution in the 17 wards might help. “Social media is jumping, but people want newsletters,” Griffin said. [Note: Luckily, Cleveland Documenters has you covered!]
Find back issues of Cleveland City Council ward newsletters here.