Cleveland City Council
Council members learned that a promised upgrade to the 311 system could be completed by the fall. Credit: Jeff Haynes / Signal Cleveland

Covered by Documenter Kellie Morris

What happened: Cleveland City Council members learned that a promised upgrade to the 311 system used to route resident concerns and complaints to city departments could be completed by the fall. The reboot, which could cost up to $4 million, is supposed to streamline the city’s response and tracking of common service issues to make sure residents get proper responses. 

Newsletters: Council Member Kevin Bishop said he was concerned that ward newsletters weren’t being sent out. Council President Blaine Griffin suggested that staggering the distribution in the 17  wards might help. “Social media is jumping, but people want newsletters,” Griffin said. [Note: Luckily, Cleveland Documenters has you covered!]

Read more from Documenter Kellie Morris 

Find back issues of Cleveland City Council ward newsletters here.

Cleveland Documenters pays and trains people to cover public meetings where government officials discuss important issues and decide how to spend taxpayer money.