Greater Cleveland RTA started its customer experience program about a year ago in hopes of improving rider experience.
Tag: Greater Cleveland Regional Transit Authority – RTA
The Greater Cleveland Regional Transit Authority (RTA) serves between 150,000 and 200,000 riders on a typical weekday, providing about 45 million trips each year. Its services include the HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools.
